Sound familiar?
- A setting you can't find, or a question about your router or Wi-Fi.
- A new device that won't join the network.
- Something stopped working, and you want to know whether it needs a visit.
What's included
- Step-by-step help by phone.
- A remote session on your computer, only if you agree to one.
- A clear answer on whether an in-person visit is needed.
Not included
- Hands-on workAnything that needs hands on your equipment, such as placing mesh units, becomes a visit.
- Services we don't offerElectrical work, alarm and security systems, and wiring inside walls.
Good to know
- Be near the device you need help with.
- Have the passwords for that device and your Wi-Fi handy.
- You decide whether to allow a remote session.
How it works
Contact us
Call, text or email and tell us what you need and where you are. A photo of your setup helps.
Free estimate
You get a free estimate before any work starts.
Schedule
We agree on a time that works for you.
Set up and explained
We set everything up, test it where you use it, and walk you through it.
Questions
Do you need access to my computer?
Only if it helps and you agree. Many questions are solved by phone.
What if the problem needs a visit?
We tell you, and you get a free estimate for the visit before any work starts.